Help / Support / FAQ

Please see the following support topics and questions for common support requests and/or to contact us.

• F.A.Q.
  • Why is Monocle Needed?
  • How Does Monocle Work?
  • What Does Monocle Cost?
  • Is My Camera Exposed to Internet?
  • How Is My Information Protected?
  • How is my Personal Info Used?
  • Can You Recover My Password?
  • My Camera is Not Working w/ Alexa?
  • How Do I Reset My Password?
  • How Do I Update My Email Address?
  • How Do I Delete My Account?
  • Are H.265 Streams Supported?
  • How Can I Donate/Contribute/Help?
• Troubleshooting Guide
• Monocle Gateway
• Proxy Server Workaround (Deprecated)
• Visit The Monocle Forum
• Contact Us